Privacy Policy

The website is committed to protecting the privacy of all visitors to the website as well as account holding customers. We have established this privacy policy to explain to our customers and users what information we collect through the website and how this is used.

What information do we collect about customers?

For visitors to the website we may log some standard technical information such as the Internet Protocol IP address of the computer that you are using, the browser and software that you use, the operating system of the device that you are using as well as any other information off the website that was used to link you to

Sometimes we log this information. This is for the purpose of site testing, diagnosis of any technical problems as well as measuring the security of the website

We also use cookies from time to time. These cookies expire as soon as you close your browser and cannot be used to identify you personally. You can set your browser to refuse the use of Cookies, however some of the functions of this website will not work as well if Cookies are disabled.

We also collect and retain information that you submit to us. Customers can decide whether they want to submit this information to us, as well as how much information that they wish to provide. All customers have the legal right under the rules of the General Data Protection Regulation to receive a copy of the information that we hold about them, as well as the right to request that this information be deleted or anonymised.

Customers will be required to enter some personal information if they choose to open an account with us in order to access the full products and services offered by

In order for customers to create an account with us customers will be required to provide some of the following information: their full name, email address, post code, billing address as well as their phone number.

Customers will also be required to create a secure password for their account. Customers are responsible for keeping the security of their own accounts and passwords safe and we encourage you to get in touch with us as soon as possible if you suspect that the security of your account or password has been compromised.

We may sometimes maintain records of account holder’s use of the website This data will only be used on an anonymous basis from time to time and is for analysis purposes only so that we can improve the overall function of the website as well as the products and services that we offer.

How do we collect information from customers?

We collect information from customers when they register on our website, place an order, fill in an online form or when you contact us directly.

Some information, such as IP address and cookies, are collected automatically when you use this website.

Legal basis for collecting information

We only collect data where it is in our legitimate business interests to do so and when this does not override the data protection interests of our customers. These interests include but are not limited to improving, maintaining, providing and enhancing our platform and services as well as occasionally sending you emails about your orders as well as optional marketing information about upcoming products and services which we feel may interest you.

All customers that decide to create an account with us in doing so are agreeing to the terms of this Privacy Policy and understand that we need some of this personal information in order to carry out the full products and services that you have requested of us.

What do we use this personal information for?

The information that we collect from our customers is used in the following ways:

  • To deliver the website and its products and services to you.
  • To provide customers with more information about our services if they request this.
  • To personalise the customer website experience when they visit
  • To review any technical information and to diagnose any problems with our server.
  • To deliver customer services.
  • To deliver all the obligations of our business under our terms and conditions.
  • To comply with all applicable laws and regulations.
  • To process orders and transactions.
Rights regarding data

All customers may contact us to request a copy of the personalised data which we store on their behalf. At the request of the customer, they have the right to request that we delete this information, or to make it anonymous in the event that we need to keep this data for any legal purposes.

Third party service providers

Some portions of the website may be operated by a third-party provider. These providers may have some access to the personally identifiable information that we have on file. In such cases, we will make sure that this information is restricted to only be used by third party providers that use this information in accordance with the assigned tasks that they need it for as well as being in accordance with this privacy policy.

Disclosing personal information

While we will always endeavour to keep all of your personal information secure, we may have to disclose some of customer information to third parties in limited circumstances. This includes when we have the customer’s consent to do so, or when we believe that this is required by law for example to cooperate in any legal proceedings.

If we are required by law to disclose any of the information that you have provided us with then we will attempt to give all of our customers as much notice about this as possible.

Personal information and children

We do not knowingly collect personal information from children under the age of 18. Please get in touch with us if you believe we may have collected the personal information of a child by accident.

Changes to this privacy policy

This privacy policy may be changed and updated from time to time. If we do, make any significant changes to this privacy policy then these changes will be posted here. Please make sure that you check back to this page regularly to see if there have been any changes made to this privacy policy.

How do we protect personal information?

The website uses industry standard security measures to ensure the safety and security of all of the personal information that we collect. All the information that is submitted through the online payment system is protected using SSL (secure socket layer) encryptions which protects this information when it is being transmitted.

While we take all possible steps to ensure the safety and security of the information that we have on file, we cannot guarantee that this information will always be kept completely secure as no data transmission across the internet can ever be guaranteed to be 100% safe.

The information that we collect will be retained for as long as we believe to be necessary in order to fulfil all of our terms of business.


If you have any questions about this privacy policy or if you would like to request a copy of the information that we hold about you then please get in touch with us using the information provided.